How much will the course cost?
HaveATicket.com guarantees our price to be lower than any competitor. If you find a lower price please notify us and we will beat that price (price must be for the same court/county). Please check your county for current pricing.

Is there an additional charge for the certificate?
No, the certificate is included in your course fee.

How long will the course take me to complete?
Completion times vary depending on reading level and other factors. All home-study programs are regulated and require a minimum amount of curriculum. In order to complete HaveATicket.com Traffic School you will need to read 10 short sections of course material and complete the practice tests at the end of each section. In addition you will need to complete a final exam of 25 questions (50 questions in L.A. County).

Is any classroom attendance required?
No. Your classroom is in the comfort of your own home or office.

Does the court consider this course equivalent to a walk-in traffic school?
Yes, home-study courses are recognized as an equivalent alternative to the traditional walk-in traffic schools.

How do I know if I qualify for home-study?
Each court determines the criteria for home-study programs. Check the information you received from your court, or contact the court, to verify your eligibility.

How soon should I sign up for HaveATicket.com?
HaveATicket.com is obviously more convenient than a walk-in course that requires a strict classroom schedule. However, you should sign up as soon as possible so that you may complete the course in plenty of time to allow for your Certificate of Completion to be sent to you or your Court and recorded by your due date.

Do I have to wait for my payment to clear before I start?
No, you may start the course and then send your payment. However, you will not have access to the final exam until we have received your payment.

What payment options are available?
We accept Visa and Mastercard as well as cashier’s checks, money orders and gift certificates.

What if I fail the course?
This course virtually guarantees that you pass. You may take the quizzes over and over as many times as necessary in order to pass. You may also take the final exam as many times as necessary to pass. There is no additional charge for taking the tests multiple times.

What if I need to change my mailing address or other information?
Most information may be changed by the student using the "Edit Profile" facility. Students may change due dates, billing address, driver's license number etc. If the County or Jurisdiction needs to be changed, please contact our office.

Am I required to complete the course in one sitting?
No, you may log on as many times as necessary in order to complete the course, you may also re-examine the sections you have already completed at any time.

I paid a traffic school fee to the court. Why do I have to pay HaveATicket.com too?
Courts charge an administrative fee to allow you to attend traffic school. This is separate from your traffic school tuition. We do not receive any compensation from the courts and they receive no compensation from us.

What if I do not have an Email address?
An Email address is not required. However, without an Email address you will not receive automatic notices verifying that we have confirmed your completion of the course. This will make no difference to the court, or your experience with the course. If you take the course without providing a valid Email address, and you do not receive a Certificate of Completion in the mail within four days of finishing the test and your payment has cleared (if you pay by check, remember this takes up to 5 extra days) please call us at 1-888-74-COURT.

What if I do not have access to the Internet?
That would pose somewhat of a problem. Internet access is required. We have had many students take the course at work (with permission), on a friend's computer, or even at a local library. Any Internet access will do.

Where will my certificate be delivered?
In Butte, Los Angeles, Mariposa, Napa, Riverside, Santa Cruz, Stanislaus, and Toulumne counties we will deliver your certificate directly to the court. All other counties require that we send your certificate to the address entered during registration. These courts require the student's signature on the certificate, and it is the student's responsibility to either mail or walk the certificate to the court.

What is ID Verification and where/why is it required?
In certain counties ID Verification is required by the court to ensure that the student taking traffic school is indeed the student who received a citation. This is a relatively straight forward process. All that is required is for you to print the final exam, take it to a notary, or alternatively, our office, and have your identity verified. If you choose a notary, they will verify that you are the person taking the test and will notarize the notary area of the printed test. You will then complete the test and either fax or mail the answer sheet and notary page to our office. All ID Verification final examinations are "open book". You may bring whatever materials you wish to take your final exam.
Note: Any county requiring ID Verification will be clearly indicated during the registration process.

I received a list from the court but HaveATicket.com is not on the list. Are you approved?
Check HaveATicket.com for your county, if we indicate that your court is approved, it is.
Note: Los Angeles County provides two lists. One list contains only walk-in schools and will not have our site listed. The other list, located at www.lasuperiorcourt.org/Traffic/traffichomestudylist contains all home-study programs and will not list walk-in schools. We are listed on the home-study list. If you have any questions or concerns, please call or email us.

Why are there "Court Mandated" questions in the chapter quizzes that don't have anything to do with traffic safety?
The courts require that we ask "security" questions to ensure that students read the curriculum. These questions are taken from statements embedded in the curriculum. There is 1 security question in each section. The security questions are not asked in the final exam. You may find it helpful if you search for the question in the material using your browsers search facility.

How do I sign up for HaveATicket.com?
Click Here.